It is sometimes hard to spend time on the phone talking to one of our service writers while you are busy doing your daily things or at the desk, so you need another avenue to get your questions answered.  Sure e-mail works, but you want an answer now!  To help be in constant reach to our customers, we have joined AOL Instant Messenger (AIM) to allow you to get in contact with us quickly and easily.  Even if we are not online, we get the messenges forward to our phone so we can still respond.  Check on your vehicles status, get a quote, or even just talk cars.  Send us a messege today. AIM Screenname: duffysrepair

Being part of the online community is crucial to any business.  We added our own blog to the community to talk about anything and everything from vehicles to technology to business.  We hope you will chime in and get the discussion going.  We will try and post a blog twice a week.  You will hear from Drew Palmer (Advertising and Marketing Head), Bill Mays (Shop Foreman and IT Expert), and Billy Duffy (Owner, Duffy's Repair Service) on all types of subjects.  Visit Our Blog

As of April 1, Duffy's is now a Michelin dealer.  This will allow for better pricing and for more perks and incentives to buying from Duffy's.  One of the incentives is the promotions and savings straight from Michelin, BFGoodrich, and Uniroyal.  Make sure we have your e-mail address so you will be receiving all of the promotion information. Call us or e-mail us for a quote on tires.

Want some helpful tips on how to maintain your vehicle?  Need to know why your fuel economy keeps dropping?  Check out Duffy's new Tips and Videos tab above.  You will find a few articles compiled by employees here at Duffy's and a few videos from outside sources to inform you on automotive repair, service, and the industry.  Take a Peek

Recently Duffy's Repair purchased a new diagnostic scan tool that deals heavily with European models, including BMW, Mercedes-Benz, and Audi.  Not only do we gain great capabilities in the European segment, but we can offer our customers a well-rounded one stop shop and an alternative to going to the dealer for service or repair!  Learn More

NAPA, Duffy's Repair Service, and the Susan G. Komen for the Cure® have teamed up to raise $250,000 for the cure of breast cancer.  During the month of October, when you spend $25 or more at Duffy's Repair Service, you will receive a NAPA/Susan G. Komen for the Cure® Travel Mug for FREE.  Also during October, Duffy's will donate $1 for every VA State Inspection, $2 for every Oil Service, $5 for purchases $50-$150, and $10 for purchases $150 plus.  With all of us helping, we can help find a cure.  More Info

The Richmond BBB has made a website for Duffy's Repair Service.  It leads to our main website here at www.duffysrepair.com and also to our webpage on BBB.org that has information on our BBB rating and other vital information regarding our business.  We have been a proud member of the BBB since 1987.  Take a look at the site and spread the word about Duffy's and our loyalty to doing business well in the Richmond area.  View Site

A woman in New York realizes why it is sometimes difficult to do your own work on your own personal vehicle.  The cost of parts are getting more expensive, and some parts that you would believe to be cheap end up being a little more costly then expected.  Read the article by the Associated Press titled "Some may regret auto DIY."  Read Article

If you own an Apple iPhone or iPod Touch, you can view our website through Safari.  We want to be available to you when it is most convenient to you.  Whether you are on the road or at work, just bring up Safari and type in our web address.  You will have our fully-functional website at your fingertips.  Also find us on the RepairPal application (http://repairpal.com/mobile). 

We are doing some research to see how people are dealing with the decision process of finding an auto repair facility.  To visit our quick 10-question survey, visit here http://surveys.polldaddy.com/s/5063477217A0344C/ and fill out the questions.  We greatly appreciate it and look forward to serving you in the near future.  Thank you to all of those who have made Duffy's their one stop shop for automotive repair.
 

Social networks are growing in popularity and Duffy's wants to interact with you.  There are three major sites that we are on: Facebook, Myspace, and Twitter.  Add Duffy's as friends to keep up with things that are going on at the shop (including specials and promotions) and also things in the autmotive industry.  We look forward to seeing you on the web!

Being green in the 21st Century is not only a nice thing to have on our list of qualities as a company, but mandatory to reduce our carbon footprint and be responsible.  On our new page, we discuss what we do as an automotive repair facility to preserve our Mother Earth.  We are just one of many companies doing our part.      Read More

Duffy's Repair Service is proud to announce our new Refer and Earn Referral Program.  Duffy's is very excited about this new program.  It's simple to make a referral and it's even easier to make some money!  You get 10% of whatever your referred person spends on their first visit credited to your account for future use.  It can't get anymore easier than that.  Check out our Referral Program tab above for more information.     Read More

With the current global economy on a tumble from bailouts to higher unemployment, Duffy's Repair Service's President, Billy Duffy, addresses the public in a letter about the existence of Duffy's and the current economic turmoil.    Read The Letter

For many years, Duffy's Repair has been servicing and managing an array of different companies vehicle fleets.  Duffy's Repair is a company that understands the needs that fleet customers have.  With the assumption that "time is money" - Duffy's Repair gets fleet vehicles repaired quickly so your company can make their projected revenues.  Click HERE to go to our new page and find out more.

In the July 2002 issue of Richmond Magazine, the magazine defines the Top Richmond Mechanics.  Duffy's Repair Service, Inc. was on their list for General Auto Repair and is proud to display this accomplishment in their waiting room.  Richmond Magazine had previously included Duffy's in their June of 1999 Issue. Please visit Richmond Magazines website for more great articles on Richmond.

Duffy's Repair Service was included in Richmond Magazines June of 1999 issue regarding Best Mechanics.  What sets this apart from other rankings is that the list was compiled by peer voters.  This was a milestone for Duffy's in showing that excellent service and customer relations can take a business a long way.  Thank you to everyone who voted!  Please visit Richmond Magazines website for more great articles on Richmond.